Most of items will ship out in 24 hours. Some may take longer if your order includes popular items experiencing stock availability issues, the order can take between 2-5 business days to process.
Once 'packed/fulfilled' orders may not be changed or canceled. We offer a 30 day warranty upon receipt.
Shy Majesty works along with major international shipping companies like DHL, UPS, FedEx, IB, JCEX, and EMS.
- How long does it take for an order to arrive?
- US orders arrive between 8-12 business days.
- For international orders, it depends on the product ordered. Most items will arrive in about 10-20 business days. In some scenarios, depending on the weather and logistics it can take between 2-5 weeks. If you're still not sure, just email us. We're happy to help.
- Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process we send 2-3 emails, including an order conformation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email incorrectly please contact us and we will fix it for you.